Service Management with ITIL® 4
Mini Course

Learn about service management, four dimensions, guiding principles, service value system,
the ITIL 4 practices, and a career in IT service management!

Price: Free

 

Service Management with ITIL® 4
Mini Course

Learn about service management, four dimensions, guiding principles, service value system,
the ITIL 4 practices, and a career in IT service management!

Price: Free

Here’s what you will learn…
We will take you from an absolute beginner to understanding the basics of service management and ITIL® 4.

The Information Technology Infrastructure Library (ITIL) framework has become the standard in IT Service Management across the globe. ITIL helps all organizations, regardless of their industry or business sector, provide their IT services using the most efficient and economical methods. The framework focuses on IT Service Management best practices and efficient operations, and is used in government, commercial, and non-profit organizations, alike.

This course provides an introduction to service management and the new ITIL 4 Foundation certification exam, which is the entry-level certification in the ITIL framework and offers an exceptional overview of ITIL. By obtaining your ITIL 4 Foundation certification, you are showing employers that you understand the key elements, concepts, and terminology used in ITIL, including how operations move between each activity and process to create value in the service value system, and their overall contribution to the service management best practices.

 

Key elements, concepts, and terminology in ITIL and service management

Four Dimensions that are critical to the formation of products and services

Deciding if the IT service management career is right for you

How value is created across the service value system

Who should take this course...
Anyone who is interested in finding our if ITIL 4 and a career in service management is right for them.

 

Learn about service management, four dimensions, guiding principles, service value system, and the ITIL 4 practices now!

Learn about service management, four dimensions, guiding principles, service value system, and the ITIL 4 practices now!

Here’s exactly what’s included...

Online Video Training

Enjoy our high-quality online video training delivered as a 5-day mini course by email so that you can learn the materials whenever and wherever you learn best.

An Exclusive Discount on earning your ITIL 4 certification

If you complete our 5-day mini course, you will receive an exclusive offer on our best-selling ITIL 4 Foundation certification program that has everything you need to earn your certification fast.

What our students are saying about our ITIL 4 Foundation course...
We have helped over 100,000 students get certified and we can help you, too!


I watched the videos, reviewed the included study pdf, took all eight practice tests, and passed on the first attempt. The grades I made on the practice tests were very close to the grade I made on the actual certification test, too!

Great content! Obviously knowledgeable and experienced instructor. Thank You! I recommend this course to anyone wanting to learn ITILv4 foundation.


I just passed my test with a 98%. Hot dang, you weren’t kidding when you said that this course covers everything you need to pass!


Jason uses practical examples to explain ITIL 4 concepts and practices. Simplification at its best!

Authorized Training Organization

Dion Training Solutions is an Accredited Training Organization for the ITIL certification exams.

All of our courses undergo a stringent review by the accreditation body prior to being published. When you take a course through us, you can be assured you are getting the highest quality training and an affordable price.

Authorized Training Organization

Dion Training Solutions is an Accredited Training Organization for the ITIL certification exams.

All of our courses undergo a stringent review by the accreditation body prior to being published. When you take a course through us, you can be assured you are getting the highest quality training and an affordable price.

 

Your complete resource to passing the ITIL 4® Foundation exam on your first attempt!
We have helped over 200,000 students get certified and we can help you, too!


Our complete video course includes everything you need to earn your certification, including hours of video, 320 practice exam questions, a full study guide, your exam voucher to take the exam completely online using PeopleCert's web proctoring service, and our 100% Pass Guarantee.