ITIL® Specialist: Drive Stakeholder Value
Certification Training and Exam Voucher

Your complete resource to passing the
ITIL Specialist: Drive Stakeholder Value
exam on the first attempt!

Price: $499 USD
Regular Price: $699 USD
On Sale Until May 30, 2020

 

ITIL® Specialist: Drive Stakeholder Value
Certification Training and Exam Voucher

Your complete resource to passing the
ITIL Specialist: Drive Stakeholder Value
exam on the first attempt!

Price: $499 USD
Regular Price: $699 USD
On Sale Until May 30, 2020

Here’s what you will learn…
We will take you from being ITIL Foundation certified to a certified ITIL Specialist.

Drive Stakeholder Value covers all types of engagements and interactions between a service provider and its customers, users, suppliers, and partners. This certification focuses on the conversion of demand into value via IT-enabled services. Key topics include SLA design, multi-supplier management, communication, relationship management, Customer Experience (CX) and User Experience (UX) design, customer journey mapping, and more. Students will learn the tools needed to increase stakeholder satisfaction and become even more integral to their businesses' success in the current competitive landscape.

Understand key concepts of the customer journey

Understand how to shape demand and define service offerings

Understand how to set and achieve targets

Know how to align expectations and agree details of services

Who should take this course...
You must already be certified in ITIL 4 Foundation to take this course and certification exam.

Drive Stakeholder Value is aimed at ITSM practitioners who are responsible for managing and integrating stakeholders, those focused on customer journey and experience, and those that are responsible for fostering relationships with partners and supplies. To take the certification exam, it is mandatory that you attend training from an accredited training organization. Our course fully meets this training requirement. (Prerequisite: ITIL 4 Foundation certification)

Your complete resource to passing the ITIL Specialist: Drive Stakeholder Value exam on the first attempt!

Your complete resource to passing the ITIL Specialist: Drive Stakeholder Value exam on the first attempt!

Here’s exactly what’s included...

Online Video Training
Enjoy our high-quality online video training to learn the materials whenever and wherever you learn best.

Downloadable Study Guide
Our study guide provides you all of the notes from the course as a downloadable PDF that is great for offline studying.

Our Exclusive Cram Card
This short downloadable PDF provides you a quick summary of the most important things that you need to know for the exam.

Section Quizzes
After each section, you will be tested to ensure you are learning the materials before advancing on to ensure the best results.

Practice Exams
Our realistic test engine provides you with hundreds of practice questions to test your knowledge before the real exam.

Take2 Certification Voucher
Our course includes your Take2 exam voucher for the real certification exam through the PeopleCert web proctoring service ($577 USD value). Voucher expires in 9 months from the date of purchase.

What our students are saying...
We have helped over 200,000 students get certified and we can help you, too!

Authorized Training Organization

Dion Training Solutions is an Accredited Training Organization for the ITIL Specialist: Drive Stakeholder Value certification exam.

All of our courses undergo a stringent review by the accreditation body prior to being published. When you take a course through us, you can be assured you are getting the highest quality training and an affordable price.

Authorized Training Organization

Dion Training Solutions is an Accredited Training Organization for the ITIL Specialist: Drive Stakeholder Value certification exam.

All of our courses undergo a stringent review by the accreditation body prior to being published. When you take a course through us, you can be assured you are getting the highest quality training and an affordable price.